Network Support Services Program
Computer support specialists provide help and advice to people and organizations using computer software or equipment.
Computer network support specialists also called technical support specialists, usually work in their organization’s IT department. They help IT staff analyze, troubleshoot, and evaluate computer network problems. They play an important role in the routine maintenance of their organization’s networks such as performing file backups on the network. Maintenance can be performed daily, weekly, or monthly and is important to an organization’s disaster recovery efforts. Solving an IT problem promptly is important because organizations depend on their network systems. Network support specialists may assist the organization’s computer users through phone, email, or in-person visits. They often work under network and computer systems administrators, who handle more complex tasks.
Computer support specialists work in many different industries, including information technology (IT), education, finance, healthcare, and telecommunication.
- Network Support Help Desk Technician
The average wage for this career in Florida is $24.90 hourly or $51,420 annually.
The entire program is 1050 hours. Students can earn a certificate at the completion of the following Occupational Completion Points (OCPs):
|OCP A||Information Technology Assistant||150 Hours|
|OCP B||Computer Support Assistant||150 Hours|
|OCP C||Network Support Help Desk Assistant||150 Hours|
|OCP D||Network Support Administrator||150 Hours|
|OCP E||Senior Network Administrator||150 Hours|
|OCP F||Wireless Network Administrator||150 Hours|
|OCP G||Data Communications Analyst||150 Hours|
|Total Hours: 1050|
Location & Course’s Schedule:
Network Support Services is available at the following school (s):
|Robert Morgan Educational Center & Technical College||Monday - Friday from 8:00 a.m. to 1:15 p.m.|
Tuesday - Thursday from 5:00 p.m. to 10:30 p.m.
Contact Information at the Location:
Additional information can be provided by student services:
|LOCATION||COUNSELOR / REGISTRAR||PHONE NUMBER|
|Robert Morgan Educational Center & Technical College|
- Glassdoor, Salaries, Network Support Services Salaries in Miami-Fort Lauderdale, FL Area, on the Internet at https://www.glassdoor.com/Salaries/miami-network-services-support-salary-SRCH_IL.0,5_IM558_KO6,30.htm.